Job Administrative Assistant in Markham

Position Summary

The Administrator is a key role within the Marketing & Communications Department. This role will support the administrative requirements of the department and manage/coordinate the National and Regional initiatives of the department.

Duties & Responsibilities

Work shall include but not necessarily be bound by the following:

• Assist the Director in coordinating the work of the department including project tracking, bi-weekly and quarterly reporting, updating and tracking department project lists, meeting coordination, communications and other administrative tasks
• Organize the logistics and bookings for both national and regional trade shows and events
• Research and write content in collaboration with other team members to use across multiple communication vehicles
• Coordinate with external vendors including printers, trade show and conference organizers and website hosting providers
• Support the Regions in the annual Customer Survey process and generate quarterly and annual reports.
• Manage the National Project Profile Database (NPPD) on SharePoint (e.g., updates, proofreading and formatting) and provide support to “Super Users”
• Monitor and coordinate public inquiries, complaints and compliments received via social media channels and the website.
• Support the team with social media analytics reporting and content posting.
• Manage the corporate branded e-store for promotional items including inventory monitoring, item selection and quality control
• Develop various presentation materials, sourcing information from multiple sources
• Project management, content sourcing/development and writing for communication tools such as company brochures, flyers, posters, banners, social media etc.
• Other duties as required by the Director of Marketing & Communications

Competency Requirements

• Change Orientation (open to change and the ability to identify where it is needed and how to make it happen)
• Communicates Effectively (verbally and in writing)
• Continuous Learning (ongoing effort to learn and contribute to the learnings of others)
• Customer Focus (understand the needs and perspectives of both internal and external customers)
• Holds Self and Others Accountable (take personal responsibility to meet commitments)
• Problem Solving and Innovation (ability to approach problems logically and seek innovative solutions)
• Teamwork and Collaboration (work cooperatively and collaboratively with others)
• Values and Respects Others (encourages and supports diversity)

• Possess a degree or diploma in Office Administration and/or Marketing from an accredited program
• 2 years of administrative work experience within the marketing and communications field in a corporate setting
• Experience coordinating trade shows and events an asset
• Excellent writing skills
• Excellent project management skills and ability to work in a fast-paced, deadline driven environment
• Must be detail-oriented and client focused