Job Administrative Assistant in Toronto
Employment Type: Full-Time, Permanent
- Schedules, issues and receives from tenants necessary documents to conduct and complete annual income review, mid-year changes, and changes in household composition in accordance with funder’s guidelines;
- Works in collaboration with Community Support Workers, Housing Workers, and appropriate Managers to support tenants through annual income review process;
- Seeks assistance from Community Support Workers and Housing Support Workers in obtaining documents and communicating information with regard to rent geared to income calculations and reviews;
- Notifies tenants in writing of rent geared to income calculation decision in accordance to funders’ guidelines;
- Accepts tenant requests for review of rent geared to income decisions and submits all requests with required documentation to Manager;
- Documents and files annual income review outcomes in tenant files and maintains tenants’ files in accordance with funders’ guidelines;
- Notifies market tenants of annual rent increase in accordance with Residential Tenancies Act and issues Tenant Information Update form to market tenants.
- General knowledge of an academic or technical discipline normally acquired through completion of a community college diploma (e.g. Business Administration) (Cases for Equivalency will be considered);
- Rent Geared to Income certificate required;
- 3-5 years directly related work experience completing rent geared to income calculations;
- Working knowledge of the Residential Tenancies Act, Housing Services Act, Ontario Human Rights and Landlord Tenant Board;
- Expertise in calculation of Rents-Geared-to-Income in accordance with the Housing Services Act;
- Experience working with non-profit housing databases;
- Advanced computer skills in a Windows environment with strong knowledge of GP Dynamics and Microsoft Office (e.g. Excel and Word);
- Demonstrated excellent organizational and administrative abilities;
- Ability to respond to multiple requests or service demands;
- Ability to focus and concentrate on critical tasks to meet established deadlines;
- Ability to use good judgment and discretion in dealing with confidential information;
- Excellent oral and written communication required.
About YWCA Toronto:
YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. We help women and girls flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls' programs and family programs; we also engage in systemic advocacy. As part of a national and international movement, the YWCA is a turning point in the lives of 25 million women and girls world wide. We welcome women of all faiths, sexual orientations, races, cultural affiliations and creeds. YWCA Toronto is funded by the United Way Toronto & York Region, the City of Toronto, the Province of Ontario, the Government of Canada, as well as many corporate sponsors, foundations and individual donors.
About YWCA
CEO: Dr. Dara Richardson-Heron, M.D
Revenue: $1 to $5 million (USD)
Size: 1 to 50 Employees
Type: Non-profit Organisation
Website: http://www.ywcasc.org
Year Founded: 1975