Job Applications Support Analyst in Ottawa
Requisition ID: 7829
Department: Finance and Corporate Services Dept.
Service: Information Technology Services
Branch: SAP Solutions Branch
Employment Type: 2 Full-time Temporary - Up to 2 years
Work Hours: 35.00 /hours per week
Affiliation: CIPP
Salary Information: $79,810.64 - $97,111.56 annually (2022 rates of pay)
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Information Technology
Application Close: 11/05/2023
JOB SUMMARY
The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.
You are responsible for: providing business expertise* to an assigned client portfolio regarding the City’s SAP application, or other business application; analyzing and defining integrated business processes; configuring the relevant application to support those processes; and maintaining the functionality of the application.
- For SAP, business expertise is provided in one or more of the following disciplines: accounting, material management, maintenance management, human resources, payroll, sales distribution.
EDUCATION AND EXPERIENCE
Completion of 3 year post-secondary education in business administration or related discipline, or a field that is relevant to the job.
Minimum of 5 years of experience; experience using an Enterprise Resource Planning (ERP) application in a municipal environment is preferred.
- For SAP: Business experience in accounting, human resources, payroll, maintenance management, procurement, materials management or sales distributio.
KNOWLEDGE
- ERP and configuration tools
- System methodologies including requirements definition, functional design, implementation
- Project management methodologies
- Quality assurance procedures
- Business analysis practices and techniques, and report writing techniques
- Application administration
FOR SAP:
- Business practices in one or more of the following disciplines; human resources, payroll, accounting, maintenance management, procurement, materials management or sales distribution
COMPETENCIES, SKILLS AND ABILITIES
- Strong analytical skills
- Problem solving
- Work well in a team environment
- Exercise independent judgment, and work effectively with minimal supervision
- Communicate effectively with end users, verbal and written
- Estimate work and keep within tight timeframes
- Proficiency in spreadsheet, graphics, word processing and data retrieval applications
- Strong client service focus
- Ability to deal with multiple demands
- Flexibility
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.
About City of Ottawa
CEO: Jim Watson
Revenue: $2 to $5 billion (USD)
Size: 10000+ Employees
Type: Government
Website: www.ottawa.ca
Year Founded: 1855
