Job Attendant in Banff

AHLA's Employer of Choice, 9 years running.

Conveniently located in the Town of Banff, just steps away from the glacier-fed Bow River, Banff Park Lodge is a full-service Resort Hotel and Conference Centre. The Banff Park Lodge has two sister properties: the Bow View Lodge and the Peaks Hotel & Suites.

We are currently seeking a full-time, permanent Bell Desk Attendant, required to work day shift, evening shifts, weekends and holidays. The wage will be negotiated based on experience.

Employee benefits:

  • Term bonus available if you work through the duration of your contract.
  • Peak Season Incentive bonus available.
  • Staff accommodation; daily rent from $8.00 per day. (based on availability).
  • Friends and family rates available at all three properties, F&B discounts available at The Crave Mountain Grill Restaurant and La Terrazza Dining Room & Lounge
  • Health benefits available after 6 months of employment including life insurance, dental, medical and drug coverage
  • Staff Cafeteria open 24/7 and offering meals for $2.37
  • Frequent staff socials
  • Use of pool and gym area (restrictions apply)

Duties include (but are not limited to):

  • Assist with Front Desk duties such as check-in, check-outs, making guest keys, etc.
  • Ensure driveway and entrance are clean and clear of garbage, dirt, snow and ice
  • Greet guests upon arrival and open doors
  • Control in-coming and out-going traffic
  • Correctly identify stored bags
  • Take and retrieve luggage and luggage carts as requested and required
  • Deliver packages to guest rooms or respective departments
  • Being knowledgeable of the Hotel, all its outlets, its layout and services
  • Being knowledgeable of Banff National Park, activities and dining options
  • Provide a high standard of customer service

Ideal Candidate:

  • Must be legally eligible to work in Canada
  • Has previous hotel experience at the front desk, bellman, concierge, reservations or related experience. (Preferred.)
  • Is a capable multi-tasker with keen attention to detail
  • Has a professional, yet friendly, personality and demeanour in person and over the telephone
  • Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests
  • Frequent lifting and/or carrying up to 50lbs

Job Types: Full-time, Permanent

Salary: $16.25-$17.75 per hour

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Overtime pay
  • Tips

Application question(s):

  • When is your available start date?
  • How long do you plan to work with us?
  • We provide support in the recruitment process to candidates with accessibility needs. Please advise if you require any adjustments.

Experience:

  • Front desk: 1 year (preferred)

Work Location: One location

Apply Here

About Banff Park Lodge

Revenue: Unknown / Non-Applicable
Size: 201 to 500 Employees
Type: Company - Private
Website: www.banffparklodge.com\