Job Case Manager in Surrey

Job requisition number

037898

Job location




• Abbotsford
• Burnaby
• Kamloops
• Kelowna
• Port Moody
• Prince George
• Surrey
• Victoria

Full-time / part-time

Full-time

Salary

$47.06 hourly

Posting period

From 04/26/2023 to 05/31/2023

Apply now for positions scheduled to start with a training class in mid-September, 2023.

• Independently manage a complex caseload and utilize disability management practices to influence employers, clinicians, providers, internal stakeholders, and workers to facilitate timely, positive return to work outcomes
• Thoughtfully create comprehensive case management plans that include action plans, goals, and objectives to promote commitment to the achievement of the plans; chair regular team meetings to review progress towards the objectives and goal achievements
• Partner with internal and external stakeholders, including health care providers, employers, and vocational rehabilitation consultants to develop and implement evidence-based return to work strategies in alignment with the injured worker’s needs
• Monitor goals, objectives, timeframes, and assignments to team members and service providers, and evaluate the effectiveness of these plans through continuous review
• Contribute to the development of case management procedures and promote quality initiatives by providing client-centered services through continued improvement in procedures and programs

We’re looking for people who can:

• Show care and compassion while building successful relationships and developing collaborative and effective recovery and return to work plans
• Lead by facilitating and influencing others to achieve a desired outcome that considers a worker’s individual circumstance
• Apply law and policy in making decisions about entitlements and rehabilitation measures
• Organize and prioritize a high-volume workload while dealing with changing and conflicting priorities and deadlines
• Gather, analyze, and evaluate sufficient critical information
• Manage a varied and complex caseload with input from your team members on medical, psychological, physical, and financial issues
• Actively listen, motivate, and clearly explain detailed and complex information verbally and in writing

Your background and experience

• An undergraduate (bachelor’s) degree
• A minimum of three years of experience where you independently made decisions of a complex nature and communicated your decisions with clarity, persuasiveness, and compassion
• General knowledge of disability management and return to work principles
• Experience with complex decision making that includes decisions that require discretion, caution, and judgement – including analyzing facts and issues, integrating information from multiple perspectives, weighing evidence, applying acts, policies, procedures, and other resources to make appropriate decisions
• Graduate degree, certificate, or diploma in Disability Management is considered an asset

Before we can finalize any offer of employment, you must:

• Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults
• Confirm you’re legally entitled to work in Canada

As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 3 weeks of vacation in your first year, with regular increases based on years of service
• Extensive health care and dental benefits
• Optional leave and earned-time-off arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.