Job Client Services Representative in St. John's
Please note this competition may be used to fill other vacancies.
DUTIES: The Employment Services Officer is a front-line human services professional that provides comprehensive and quality services to individuals who wish to access programs and services within Employment Services. This position involves ongoing case management services, as well as determining a client’s initial and continuing eligibility for services. The Employment Services Officer will be responsible for providing employment planning services in the areas of job search, job maintenance, job placement and career decision-making. Duties include, but are not limited to: conducting a needs determination with individuals to obtain employment history, educational background, career goals, etc.; assisting individuals in developing an employment action plan to obtain a long term attachment to the labour market; assisting individuals with interview and job search techniques, resume and cover letter writing; referring clients for further assessment when required; referring clients to possible funding sources; and on-going support, monitoring and follow-up of individual’s progress. The Employment Services Officer will also participate in the delivery of individual and/or group workshops and provide assistance in the employment centre as needed.
QUALIFICATIONS: The successful candidate must demonstrate knowledge of human services delivery practices, preferably in the area of career planning and development. Candidates must also be knowledgeable of the local labour market. Candidates must have case management skills and have the ability to interact and build effective relationships with employment-seeking individuals, as well as community stakeholders, employers and service providers. Candidates must possess effective time management and communication skills as well as the ability to maintain confidentiality. As this is a client services position, candidates with front-line client service skills who strive for quality and outcomes are essential. Qualifications for this position are acquired through completion of a degree in a related Social Sciences, Business or other related field, supplemented with relevant client services delivery experience. An equivalent combination of education and experience may also be considered.
SALARY: CG-33 - $54,873.00 to $61,042.80 per annum
College of the North Atlantic is an Equal Opportunity Employer.
The successful candidate will be required to provide a recent Certificate of Conduct.
Please apply online complete with resume at www.cna.nl.ca/careers. Verification of credentials and the names and contact information for three professional references, including a current supervisor, will be required as part of the interview process.
Candidates must clearly demonstrate in their resume that they meet all of the required qualifications. Failure to do so may result in a candidate being screened out of the competition.
Job Types: Full-time, Fixed term contract
Contract length: 8 months
Salary: $54,873.00-$61,042.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 2023-05-05
Expected start date: 2023-05-01
About College of the North Atlantic
CEO: Ann Marie Vaughan
Revenue: $100 to $500 million (USD)
Size: 1001 to 5000 Employees
Type: College / University
Website: www.cna.nl.ca\
