Job First Assistant Manager in Waterloo
ASSISTANT MANAGER JOB DESCRIPTION: REPORTING STRUCTURE: Position Title: Assistant Manager
- Reports to: Store Manager
- Supervises: Supervisors, Key Holders and sales associates
QUALIFICATIONS: • Proven ability to drive sales results • Strong communication and ability to foster a customer focused selling culture • Able to provide in the moment coaching to associates • Availability for varied weekly shifts including weekend, closing and peak shifts • Prior sales management experience
ROLES AND RESPONSIBILITIES:
Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager. Building High Performing Teams:
- Attract, hire, develop, inspire and retain top talent
- Coach, develop and maximize the success of all associates
- Build schedules to maximize and leverage sales results
- Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates
- Build a team that works well together based on the needs of the store
- Ensure onboarding and continued training of the associate team
- Effectively and fairly manage performance as delegated by the store manager Selling Effectiveness:
- Lead and model the selling and customer experience standards
- Lead selling efforts to meet selling goals during scheduled shifts
- Ensure team communication; reinforcing that associates at every level are focused and accountable to selling
- Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and email
- Direct workforce management activities
- Set the direction and goals for the day/shift when associates arrive for work
- Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins/call-offs)
- Ensure associates receive scheduled breaks and meal periods (per state-specific guidelines)
Job Types: Full-time, Permanent
Salary: $19.00-$28.00 per hour
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Waterloo, On: reliably commute or plan to relocate before starting work (preferred)
Education:
- Secondary School (preferred)
Experience:
- Retail management: 5 years (required)
Work Location: In person
About Bath & Body Works
CEO: Gina Boswell
Revenue: $5 to $10 billion (USD)
Size: 10000+ Employees
Type: Company - Public
Website: https://www.bathandbodyworks.com/
Year Founded: 1990