Job Front Desk Clerk in Muncho Lake

Hotels & Resorts
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years

    • Work setting

  • Staff accommodation provided
  • Room and board provided
  • Hotel, motel, resort
  • Remote location
  • Relocation costs not covered by employer
  • Willing to relocate

    • Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service

    • Computer and technology knowledge

  • Word processing software
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet
  • MS Excel
  • Social Media
  • Microsoft Publisher

    • Transportation/travel information

  • Travel expenses not paid by employer
  • Public transportation is available

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

    • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player

    • Financial benefits

  • Bonus

    • Long term benefits

  • Other benefits

    • Other benefits

  • Free parking available
  • On-site housing options

Apply Here

About Northern Rockies Lodge

Revenue: Less than $1 million (USD)
Size: 1 to 50 Employees
Type: Company - Private
Website: www.northernrockieslodge.com\