Job Front Desk Manager in Saskatoon

Hotels & Resorts

Job Profile:

Hotel Front Desk Supervisor

Function:

The Sheraton Cavalier Saskatoon Hotel is a local, family-owned hotel operated as a franchised property with Marriott International. The hotel consists of 237 guest rooms, conference facilities, Carvers Steakhouse & Lounge, Scarlet Craft kitchen, as well as an indoor waterpark.

As a Hotel Front Desk Agent you will be an integral part of a team that delivers the highest quality of service excellence. You thrive in a fast-paced environment and are highly adaptive to the diverse needs of our customers. This position is 30+hrs per week. Prefer individuals with open availability to work mornings, mid-shifts or evenings; and you must be able to work weekends.

As a Front Desk Agent you are often the first impression of the hotel and set the scene for their experience while at our hotel. We require highly engaged individuals who focus on the highest level of customer service. The role is diverse as you will check in/out guests with utmost efficiency, accurate posting of accounts, soliciting guest feedback, assist with upcoming reservations, etc.

Since the Front Desk is the central hub of the hotel, most inquiries and requests filter through the front desk agents. Communication, efficiency, organizational abilities, and follow through are essentials in being successful in this role. You will often liaise with internal operational departments to communicate requests and deficiencies to ensure the guest is taken care of in a timely manner.

In this role you will also support Guest Services functions (eg; room deliveries, luggage assistance, etc)

Qualifications

  • Previous Hotel Front Desk Experience preferred or Hospitality Management Certificate/Diploma
  • Excellent communication & organizational skills
  • Professionalism and positive attitude
  • Customer service focused
  • Comfortable with computer programs and software
  • Computer literate and adaptable to various programs
  • Ability to multi task and work well under pressure
  • Ability to problem solve

Job Types: Full-time, Part-time

Salary: $15.40-$18.00 per hour

Benefits:

  • Dental care
  • Life insurance

Schedule:

  • Day shift
  • Evening shift
  • Weekend availability

Ability to commute/relocate:

  • Saskatoon, SK S7K 3G9: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Apply Here

About Sheraton

CEO: Frits van Paasschen
Revenue: $5 to $25 million (USD)
Size: 1001 to 5000 Employees
Type: Subsidiary or Business Segment
Website: sheraton.marriott.com\