receptionist

Receptionist

Work Location: Holyoke, MA

• Bilingual Candidates Encouraged to Apply

• EOE M/F/D/V

Gándara Center provides residential, mental health, substance abuse and preventive services for children, adults and families across the Pioneer Valley and eastern parts of Massachusetts. Founded in the Hispanic community, we value cultural diversity and strive to provide culturally competent, innovative services to a diverse community.

Duties and Responsibilities

• Coverage for the front desk and Sort Mail or documents per staff department and send an email with a notification.
• Greeting and assisting Visitors/ Vendors.
• Ensure that staff and Visitors register when entering the building.
• Ability to forward sensitive information in a professional, timely manner
• Provide limited administrative support on an as needed basis for various departments within their organization
• Updates employee directory
• Answer phone, address calls to proper departments (staff) or take messages using the Follow up voice message call Log, complete referrals as needed and send them to the Intake Coordinator, etc.
• Sort Mail or documents per staff department and send an email with a notification.
• Send copies of Client files (assessment) for SSI or outside providers
• Verify (office supplies) and keep track of inventory. Complete purchase requisition as needed.
• Submit purchase requisition or check request for office supplies or programs as requested.
• Receive or contact vendors for services or repairs.
• Manage books for scheduling of conference and/ or training rooms. Assisting in scheduling meetings, reserving conference rooms, and updating the daily conference room schedules.

Minimum Requirements:

• High School graduate with a minimum 1-2 years relevant experience
• A minimum of two years of office administration experience required.
• Proficient in Microsoft software applications: Excel, Word, HR/Payroll software.

Benefits:

• Retirement Plan 403(b) (match)
• Health, Dental, Vision, and Life Insurance
• Paid Vacations
• Paid Holidays
• 8 Discretionary days a year

The Gandara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.