Job Medical Assistant in Toronto

Division: Canadian Addiction Treatment Pharmacy

Location: Front Street (431 King St E, Toronto, ON M5A 1L5, Canada)

Job Type: Full-Time Permanent

Hours of Work : 40 hours/week

Reference No: 001-CATP-417

Come join our growing organization as a part of a high performing CARE team who are committed to changing the lives of people suffering from addiction!

WHAT YOU’LL LOVE ABOUT CATC:

AS A MULTIDISCIPLINARY HEALTHCARE TEAM - TOGETHER, WE CARE:

Compassionate | Accessible | Respectful | Experts in Addiction Medicine

• Wellness – Benefits including Health, Dental and Paramedical coverage, Employment Assistance Program, Discounted GoodLife Fitness memberships, Paid time off for vacation, illness, bereavement and mental health.
• Career Development - Professional Development, Lunch & Learn Sessions and Access to 100+ courses within the Company’s Learning Management System.
• Preparation for the Future – Retirement Savings Plan
• Employee Recognition - Service Recognition Program
• Professional Designation Dues/Fees and Liability Insurance

ABOUT THE POSITION:

We are seeking candidates who are compassionate, caring and who can understand the challenges our patients and their families face. As the ideal candidate you are a pharmacy assistant who is responsible for assisting the pharmacy team in the preparations of medications and supporting them with optimal patient care. Working within a busy pharmacy or clinical environment, you have excellent communication and time-management skills.

GENERAL PHARMACY-

YOUR DUTIES AND RESPONSIBILITIES:

• Answering telephones, forwarding calls, taking messages, assisting customers, stocking shelves, operating cash registers, cleaning work areas and sterilizing containers.
• Order medications, organize supplies, label drugs
• Work directly with patient data, prepare insurance forms, maintain patient profiles
• Provide patient assistance for technical non-regulated functions as required (e.g., showing location of an OTC product) while ensuring that a pharmacist is consulted for all patient therapeutic issues. Administrative duties include the following: Banking & POS functions: operating POS, monitoring charge accounts, account reconciliation, etc
• Data entry and billing of prescriptions using Kroll Pharmacy Software ensuring that required documentation is complete, including third-party billing restrictions, co-payment management, and coordination of benefits
• Assist with the management and reconciliation of inventory
• Other duties as assigned by the Designated Manager or dispensing pharmacist(s)

WHAT YOU’LL NEED TO HAVE:

• Completion of secondary school (diploma)
• Provision of a recent and acceptable Criminal Reference Check.
• Proficiency in using Microsoft platform, particularly Outlook, Word, and Excel.
• Previous Pharmacy and Kroll experience is an asset.
• Must be able to stand for long periods of time.
• Demonstrated decision-making skills.
• Excellent communication (verbal and written), organizational, and time management skills.
• Demonstrated ability to remain calm and poised in urgent situations.
• Excellent interpersonal and customer service skills.
• Strong attention to detail.

-SHIPPING -

YOUR DUTIES AND RESPONSIBILITIES:

• Preparing prescriptions for sign off by a pharmacy technician or pharmacist according to pharmacy workflow and procedures:
• Receiving written prescriptions and inputting them into the computer system.
• Resolving third-party billing issues.
• Measuring, mixing, packaging, and labelling drugs.
• Pre-packaging medications (e.g., methadone, unit-dose medications).
• Assist the dispensing pharmacist in the safe and effective delivery of medication, including:
• Ensuring prescriptions are only provided to patients once the therapeutic check by a pharmacist has been performed
• Communicating with clients and physicians as needed
• Answering telephones and taking messages
• Receiving and sending electronic or fax communications, and general filing
• Data entry and billing of prescriptions using Kroll Pharmacy Software ensuring that required documentation is complete, including third-party billing restrictions, co-payment management, and coordination of benefits
• Assist with the management and reconciliation of inventory
• Other duties as assigned by the Designated Manager or dispensing pharmacist(s)

WHAT YOU’LL NEED TO HAVE:

• Completion of a Pharmacy Assistant College diploma and/or equivalent of a minimum 2 years of relevant work experience
• Experience using Kroll Pharmacy Software
• Provision of a recent and acceptable Criminal Reference Check.
• Proficiency in using Microsoft platform, particularly Outlook, Word, and Excel.
• Demonstrated patient-centered pharmacy practice skills.
• Demonstrated decision-making skills.
• Excellent communication (verbal and written), organizational, and time management skills.
• Demonstrated ability to remain calm and poised in urgent situations.
• Excellent interpersonal skills.

ABOUT THE COMPANY
At the Canadian Addiction Treatment Centres, we strive to be leaders in the industry by creating access to best-in-class treatment to the communities that we serve. Our mission is to improve the lives of individuals living with the devastating effects of drug addiction. We apply a multidisciplinary, evidence-based approach and strive to provide quality of care and patient experience, while providing an encouraging, compassionate and judgement-free care environment. Each of our clinics offers integrated medical and pharmacy services specifically designed to engage patients in a manner that promotes the development of a strong therapeutic relationship between the patient and his/her CARE team.

Please visit www.canatc.ca for more information!

Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.