Job Operations Manager in Toronto

Date Posted: 04/27/2023
Req ID:30936
Faculty/Division: UofT Scarborough
Department: UTSC:Dept-Psychology
Campus: University of Toronto Scarborough (UTSC)

Description:

ABOUT US:

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Department of Psychology at the University of Toronto Scarborough is a vibrant department organized into five areas of study. In addition to providing students with deep grounding in one or more disciplinary traditions, the Department also fosters research at all levels. Its commitment to socially engaged, leading-edge research and direct engagement with its community is reflected not only through its curriculum but also in the creative and innovative projects undertaken by faculty and often providing research opportunities for graduate and undergraduate students. Working alongside faculty, a team of dedicated staff members provide administrative services and support the daily operation of a department that is committed to promoting equity, diversity and inclusion to help create a truly rich and engaging student experience.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.

YOUR OPPORTUNITY:

Reporting to the Chair of the Department, the Manager, Operations & Finance will contribute to the overall vision, goals and mission of the Department of Psychology by playing a key role in the department's strategic planning and departmental operations, including human resources management, financial management, and space and facilities management. In addition, the Manager will provide oversight of student programming and academic experience, academic administration, and lab operations administration.

In collaboration with the Chair, the Manager will develop short-term and long-term business plans and implement well-defined department protocols, leading-edge business processes, and systems to increase efficiency and operational effectiveness. The Manager will have a high level of autonomy and is responsible for exercising a high degree of judgment, confidentiality and initiative in resolving departmental and operations-related issues. This role will also be responsible for providing the Chair with functional advice and/or expertise on various complex issues related to the university policies, legislation requirements, collective agreements and employment policies.

The Manager, Operations & Finance will effectively manage the day-to-day operations of the Department of Psychology, ensuring that the goals and priorities are met. In addition, the Manager will lead a team of administrative staff to support departmental objectives and will have full managerial authority related to human resource management, including organizational design, assignment of work, and the hiring, performance management and professional development of staff. The Manager will liaise with Human Resources Services on matters related to staff coaching, discipline and performance issues, collective agreements and employment policies and will, in consultation with the Chair, work on long-range planning of staffing needs and potential organizational changes.

The Manager will ensure accountability on all financial activities in the department, in compliance with the University of Toronto Guide to Financial Management. The Manager will oversee the development and implementation of the annual and forecasted budgets, review projections and financial statements, and advise the Chair on a variety of complex financial matters. In addition, the Manager will monitor operating budgets regularly and review the reconciliation of month-end reports for all accounts administered through the department.

The Manager will manage the utilization of Psychology departmental space and in consultation with the Chair, they will recommend, plan, organize, and implement necessary renovations or modifications to teaching, laboratory and office spaces. This role will oversee departmental information technology needs and will also act as a departmental representative for Psychology on various committees to provide input and expertise as required.

QUALIFICATIONS REQUIRED:

EDUCATION:

• University degree or an acceptable equivalent combination of education and experience. A graduate degree is considered a strong asset.

EXPERIENCE:

• Minimum of 5 years of related and progressive management experience with demonstrated experience in strategic planning, operational and financial management, program development, and administration preferably within a post-secondary environment.
• Experience leading strategic planning initiatives and developing and implementing business plans and/or processes to increase efficiency and optimization of resources (e.g. physical space, human resources, financial, service delivery, etc.).
• Proven experience managing, leading and coaching staff within a unionized setting.
• Demonstrated experience in financial management, including budget modelling and forecasting.
• Experience with the University’s budget model, academic and financial policies, procedures, guidelines, systems, and structure is highly desirable.
• Demonstrated knowledge and experience working with human resources policies and procedures and collective agreement interpretation.
• Experience working with and interpreting policies and procedures pertaining to budget, finance and academic administration.
• Familiarity with complex renovation projects (i.e. laboratory renovations) and space management.
• Purchasing and contract negotiation experience.
• Demonstrated experience in academic planning (programs/curriculum).
• Demonstrated experience in liaising with senior administrators, responding to and handling matters of a complex and sensitive nature.
• Knowledge of labour relations, employment standards, health and safety, and sound management practices.

SKILLS:

• Strong business and financial acumen with the ability to research and analyze data to effectively identify trends and opportunities and mitigate risks.
• Strong skills with Administrative Management Systems (i.e. AMS), including Financial Information Systems (i.e. FIS), and Human Resources Information Systems (i.e. HRIS), or similar large enterprise systems.
• Strong computer skills with high-level proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Proven leadership and change management skills; excellent interpersonal, written and oral communication (written and oral) and organizational skills; strong team-building skills; excellent analytical skills and an ability to solve problems creatively.
• Strong relationship-building skills with the ability to effectively represent and advance the interest of the department.
• Service oriented with demonstrated listening and critical thinking skills and strong decision-making skills.
• Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

OTHER:

• A high level of professionalism, independence, judgement, and the ability to maintain the highest level of confidentiality.
• Ability to make sound decisions under pressure and in response to changing priorities.
• Collaborative and consultative management style with the ability to work effectively with internal and external stakeholders.
• Proven ability to set priorities and work schedules to meet departmental needs and deadlines.
• Ability to create, and to collaborate and participate effectively within a team environment.
• Ability to work effectively in an interdisciplinary environment and to keep up-to-date on the rapid changes in the University environment.
• Ability to deal effectively with difficult people and situations by exercising tact and diplomacy.

Additional Notes:

• This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

• A copy of the full job description is available upon request from the UTSC HR Office.

Closing Date: 05/08/2023,11:59PM ET
Employee Group: Salaried
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 4 - Hiring Zone: $94,278 - $109,993 - Broadband Salary Range: $94,278 - $157,131
Job Category: Administrative / Managerial