Job Process Analyst in Vancouver

Requisition ID: 38487

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function

The Business Process Analyst (BPA) provides senior management with objective and comprehensive business and process analysis of the City’s processes, systems, and resourcing. The BPA provides recommendations based on comprehensive analysis performed with a view to continuously improve business operations using Lean Six Sigma principles; and help sponsors, process owners, and end users implement lean initiatives. Recommendations made by this position result in changes in methods, processes, resources, and procedures that may impact operational areas as well as staffing workloads, working conditions, and changes in positions or staffing levels.

Specific Duties and Responsibilities

• Leads, consult and participate in business process reviews of City Business Units, including provision of recommendations for opportunities for improvement
• Lead Lean Six Sigma projects, including facilitating Kaizen events and Rapid Improvement events, conduct value stream mapping and identifies relevant KPIs,
• Develop future state recommendations and build implementation plans for optimizing business processes and value streams
• The value streams and processes that the role will be working on will be cross functional in nature and require the candidate to engage a number of business units and departments
• Collect and analyze data to complete a current state analysis and optimize solutions
• Identify implications and make recommendations for changes in processes and procedures that may impact on operational areas as well as staffing workloads, working conditions, and changes to positions or staffing levels.
• Prepares and conducts presentations to, and/or facilitates decision-making for Department Management teams, Division/Branch Heads, Project Steering Committees, and Business Unit Managers.
• Teach, mentor and support the project application of Green Belt candidates
• Other duties as assigned

Qualifications

Education and Experience:

• A related bachelor’s degree (i.e. Commerce, Business/Public Administration, Public Policy or Economics)
• A minimum of five years of proven experience in process documentation, business process reviews, and reengineering techniques. Training, experience and knowledge in quality improvement tools, techniques and methodologies such as Lean and/or Six Sigma
• A minimum of five years’ experience at management level within the public sector or a similarly large multi-stakeholder organization. Management experience to effectively lead a business consulting team. Demonstrated experience implementing a business process re-engineering change
• Lean Six Sigma and/or Business Analyst certification (IIBA) certifications preferred

Knowledge, Skills and Abilities:

• Detailed knowledge of business practices in effect at other local and more senior governments, and in private industry
• A thorough understanding of organization theory and design
• High degree of analysis using professional thinking
• Superior research and organizational skills
• Excellent verbal and written communications skills and presentation skills, across all levels of the organization
• The ability to think innovatively, solve complex problems and present solutions in clear and compelling terms
• Demonstrated ability to work with technical and non-technical staff
• Ability to manage change and assist people with adapting to change
• Ability to analyze and anticipate implications of system changes on work processes and procedures
• Ability to solve complex problems and build relationships
• Ability to build constructive and effective relationships at all level of the organization
• Ability to manage multiple priorities, large workloads and multi-task effectively
• High level of proficiency with MS Office applications

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.

The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

Business Unit/Department: Finance, Risk & Supply Chain Management (1150)

Affiliation: Exempt

Employment Type: Temporary Full Time

Position Start Date: June 2023

Position End Date: June 2024

Salary Information: Pay Grade RNG-080: $89,283 to $111,609 per hour

Vacancies: 2

Application Close: May 10, 2023

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

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In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.