Job Product Manager in Remote

Patron Technology is a remote-friendly company. This position is open to any candidate in the United States or Canada.

Who We Are:

Patron Technology is redefining what it means to be an event creator by empowering organizers to take control of their entire event experience. With our powerful ticketing, engagement, mobile apps, and cashless products fit for any event, creators can transform the attendee experience and become leaders in their industry. That’s why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL use our ever-evolving solution to drive nonstop engagement, reach expansive audiences, and gain more revenue.

We are a diverse team of event goers and experts that are passionate about helping our clients transform how attendees experience their events. We thrive in a collaborative, fast-paced environment that rewards innovation and creative thinking. Our employees are located around the world in the United States, Canada, Europe, and Australia.

The Product Manager, Platform is responsible for leading the shared platform layer across the company’s portfolio of products. Initially, this role will be focused on driving the company’s data and analytics initiative across our products and defining the data platform from a high level, holistic perspective. This role may also take on cross-product initiatives, such as security, compliance, authentication, and cross-product integration as needs and interests align. This is a high visibility role where you will work on key initiatives, and requires someone with strong communication and presentation skills to influence and align an executive audience.

Sounds interesting? Let’s talk.

As a Product Manager, You Will:

• Driving the company’s data initiative forward
  • Measuring milestone success for a large company initiative
  • Collaborating with key stakeholders to set and execute on platform strategy
  • Represent and advocate the “data story” across all products to ensure alignment with overall data-value strategy
• Evangelizing data and analytics throughout the organization
  • Ensuring stakeholders, both internal and external, understand our data strategy and what it means for them
  • Acting as the subject matter expert in data and analytics, including data visualization best practices
  • Staying up-to-date with the data and analytics field
• Owning cross-platform initiatives
  • Owning the data platform as a whole
  • Collaborating with other Product Managers that leverage / integrate with the platform
  • Area of ownership examples: guiding overall program, data output definition and delivery, operational metrics, analytics (operational and prescriptive), authentication, coordinating data integration, cross-product initiatives, security and compliance (cookies, CCPA), accessibility, internationalization, and localization
  • Understand the holistic application ecosystem, at a higher level
• Roadmap development and maintenance
  • Actively listening to internal and external stakeholders to maintain awareness of needed features
  • Communicating with, and presenting to, leadership regularly about features and milestone progress
  • Conducting market and user research, in collaboration with our Design team
• Collaborating with stakeholders
  • Build rapport with other departments / functions
  • Coordinate resources across teams
  • Communicate on product releases with internal teams
  • Create internal documentation for stakeholders
  • Work with an offshore development team for initial data platform project

Benefits (U.S):

• Medical, Dental, Vision, and Voluntary benefits
• Generous PTO
• Paid parental leave (following 12 months of continuous employment)
• 401K Match
• $200 event reimbursement
• Udemy Business, a world-class learning and development platform

Benefits (Canada):

• Group Insurance Plan
• Generous PTO
• RRSP match
• $200 USD event reimbursement
• STM transit coverage 60% (Montréal only)
• Udemy Business, a world-class learning and development platform

Office Information:

Patron Technology is a 100% remote-friendly company. However, we do offer the option of working in the office for employees located in Montréal (CAN), Pittsburgh (U.S.), Dallas (U.S.), Sydney (AUS). All of our offices are stocked with snacks and drinks and we provide a free lunch every week. We offer a monthly travel stipend, and even host the occasional themed party and happy hour!

If you don’t live near an office but happen to be visiting nearby, you can work from the office for as long as you need.

Learn More:

• https://www.patrontechnology.com/

Additional Information:

Patron Technology requires all Event Operations employees and contractors who will be representing the company at a client event to be fully vaccinated at least two weeks prior to attending. Exemptions are determined by the event organizer. Employees are not required to be fully vaccinated to be present at an office facility.

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  Patron Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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  5+ years of Product Management experience
• 3+ years of working with data / analytics
• 3+ years working cross-product / cross-platform
• Experience working with large, disparate data sources and passionate about analytics / unlocking the power of data
• Experience working with data visualization tools and optimizing / driving end-user adoption
• General knowledge of data governance best practices
• Strong presentation skills for an executive audience
• Exceptional verbal and written communication skills as this is a cross-product, cross-functional, high visibility role
• Ability to build rapport and collaborate with others, both internally and externally
• Ability to influence across teams to accomplish goals
• Ability to coordinate across departments