Job Receptionist in Calgary

We are currently searching for an experienced Full-Time Evening Receptionist to join the team at our Marlborough Mall campus. As the face of MaKami College, the role is responsible for providing our students with outstanding customer service and an exceptional experience while attending the college.

• Meet and greet all students, instructors and clients, making them feel welcome in a warm and sincere manner, directing them to the appropriate area of the College
• Answer and redirect telephone calls to the appropriate individuals
• Direct incoming mail and faxes to the appropriate person
• Act as a liaison between students and those employees who work with them
• General administrative duties to assist the Student Success Centre including photocopying, data entry, filing, etc.
• Schedule and change client bookings for clinic as required, liaise with the Clinic Coordinator to ensure that any special or unusual client requests are known
• Assist with setting up and tearing down events or workshops
• Other duties as assigned which are deemed necessary to support colleagues in their roles or support the College in achieving its goals and objectives

• Knowledge of customer service principles and practices
• Knowledge of computers and relevant software applications (e.g. MS Word, Excel, Outlook)
• Strong verbal and written communication skills
• Organized with strong attention to detail
• Good keyboard/typing skills
• Able to work with a multi-line phone system
• Patient and attentive to all individuals in a fast-paced environment
• Flexible and able to change within strict time constraints and meet deadlines
• Strong time management skills