Job Sales Manager in Mississauga
The Role
This position will develop and manage the hotel’s negotiated transient and group segments. The candidate must be skilled in building relationships, engaging clients, anticipating guest needs, and exceeding expectations. This candidate will work alongside the General Manager to achieve pre-established room and revenue goals.
Responsibilities
Proactively solicits and qualifies new business to achieve personal and hotel revenue goals through telephone solicitation, outside sales calls, site inspections, written communication, and client entertainment
Conducts targeted account research to determine revenue potential
Participates in business review meetings, training and other sales-related meetings as required.
To be knowledgeable of local market, national companies, market trends, competition and customers.
Work with other departments within the hotel to provide quality service to customers.
Attend trade shows, community events and industry meetings.
Responds to sales leads and clients’ requests within 4 hours
Prepares and customizes sales presentations and proposals to meet client’s needs.
Works in harmony with other departments to execute groups and catering.
Produces quarterly plans and weekly reports with plans to follow through on activities targets and annual revenue goals.
Analyze current and potential market trends; coordinates all activities to maintain and increase revenue through added business volume and increased rates
Executes sales trips to key market areas.
Maintains accounts in Delphi with all pertinent information.
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly.
Weekly MOD shifts
Maintain Manga / Fairfield policies and procedures
Other duties as assigned by the GM
Requirements
Must have excellent communication, written and verbal required
Must have a sharp knowledge and understanding of the hotel sales / operations
This position must have a minimum of 2 years’ experience in hotel sales
Energetic and outgoing, with a positive attitude, driven to provide outstanding guest service.
A working knowledge of Delphi or Marsha, Fosse is a plus.
Must be able to work a flexible schedule, hold a valid driver’s license and drive to client appointments
Self-motivated with the ability to function and make decisions in a fast-paced high-pressure environment with strong attention to detail and organization.
Job Type: Full-time
Salary: From $50,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Mississauga, ON L4V 1A3: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 4 years (required)
Work Location: In person
About Fairfield Inn & Suites Hotels
CEO: Brad Rahinsky
Revenue: $1 to $5 million (USD)
Size: 1 to 50 Employees
Type: Company - Public
Website: www.marriott.com/harfc\
