Job Support Specialist in Calgary

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Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses, and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate in peace of mind to those that we serve.

Role Summary:

Our Calgary Branch is currently recruiting for a Sales Support Specialist who will be working as part of our team to provide assistance and support to the Sales representatives in their efforts to develop and drive fire alarm preventative maintenance, and contract service sales.

Key Job Responsibilities:

• Support and assist the Sales Representatives
• Process system orders secured by the salespeople, and act as a liaison between the customer and the company on telephone requests
• Provide quotes on fire products to clients.
• Screen incoming customer requests for technical details, delivery or prices, process routine requests, and refer significant or complex requests to the appropriate salesperson
• Ensure that orders secured by the salespeople are written and processed while ensuring that technical content and pricing are correct
• Prepare and process all sales orders, follow up and expedite all deliveries of equipment and drawings
• Acquire knowledge and keep current in areas of product features, legislation, and regulations concerning product usage, and where possible competitive technology

Qualifications:

• Grade 12 or equivalent GED
• Strong knowledge of PC-based applications (Microsoft Office Suite etc.)
• Proven customer relationship-building skills
• Relevant sales experience, preferably in the life safety industry

More about the position and the type of candidate required:

• Post Secondary education valued
• Ability to work with minimal supervision/self-motivated and a desire to work on a winning team
• Excellent presentation and time management skills
• Strong analytical, organizational, and communications skills
• Self-motivator with a positive outlook
• Strong interpersonal skills and effective at building relationships - with a strong client service orientation
• Adaptable to changing environments
• Detail-oriented and strong organizational skills
• Highly organized and able to work under pressure

Our offerings include

Competitive compensation and benefit package

RRSP matching

Employee Deals & Discounts

Learning and Development opportunities

Reward and Recognition Program

A culture of performance & accountability

A supportive and positive team environment

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

• Criminal Background Check
• Reference Check

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.