Job Support Technician in Edmonton

Municipal Agencies
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience: 1 year to less than 2 years

    • Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties

    • Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail

    • Personal suitability

  • Accurate
  • Client focus
  • Organized
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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About City of Edmonton

CEO: Amarjeet Sohi
Revenue: $2 to $5 billion (USD)
Size: 5001 to 10000 Employees
Type: Government
Website: www.edmonton.ca
Year Founded: 1795