Job Technical Marketing Specialist in Ottawa

Who We Are

For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm’s dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction, development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.

This is an exciting time for us! We’re currently experiencing significant growth, with increased sales and installations of our public safety products. So join us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve

The Role

The ideal candidate will be responsible for streamlining efficiency between marketing and sales processes, ensuring smooth collaboration across teams, and optimizing the use of our marketing automation platforms. The Marketing Operations Specialist will report to the Manager of Sales Operations with a dotted line to the SVP of Marketing.

We are seeking h well organized, self-directed team player who is skilled at relationship building and change management. The individual should be comfortable with day-to-day tasks and taking on new projects. They should be confident enough to liaise with key stakeholders and ask important questions. Process and procedure-oriented with experience supporting Sales Teams and working out of a CRM Tool. You thrive in a fast-paced environment and can adapt to changing priorities when new deadlines arise. Proactive when it comes to CRM data integrity, and happy to support your teammates.

What You'll Bring

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 3+ years of experience in marketing operations, with a focus on Salesforce and Pardot administration.
• Experience in lead management and nurturing processes, email marketing, and marketing analytics.
• Strong technical skills in Salesforce and Pardot, with the ability to troubleshoot issues and provide technical support to users.
• Excellent project management skills, with the ability to manage multiple projects and priorities simultaneously.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Self-motivated, detail-oriented, and able to work independently.

Equal Opportunity

Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm Public Safety. For detailed information on our accessibility policies, please contact info@versaterm.com.